Network status: all systems operational
/ 04VoIP
Hosted telephony, PSTN-switch-off ready.
Carrier-grade hosted PBX and SIP trunks on our own UK voice platform. Mobile and desktop apps, number porting and call analytics included.
- Hosted cloud PBX & SIP trunks
- Desktop & mobile softphone apps
- Free UK number porting
- Call recording & analytics
- Teams integration available
- Resilient to your broadband, not just one carrier
/ Phone system tiers
The right phone system for the team's size and shape.
bring-your-own-PBX
SIP Trunks
Carrier-grade SIP termination for an existing on-prem PBX.
- UK geographic numbers
- Inbound + outbound minutes
- Fraud monitoring
- Resilient dual-carrier routing
- Free number porting
most popular
most-popular
Cloud PBX
Full hosted phone system. Handsets, apps, queues, IVR — done.
- Per-user monthly licensing
- Desktop + mobile softphone apps
- Auto-attendant & IVR menus
- Hunt groups & call queues
- Call recording included
- UK / international DDIs
enterprise
Unified Comms
Voice, video, messaging and contact-centre features in one place.
- Everything in Cloud PBX, plus:
- Video meetings & screen share
- Team chat & presence
- Microsoft Teams direct routing
- Contact-centre wallboards
- CRM connectors (HubSpot, Dynamics)
/ Voice platform
Carrier-grade voice, on our network.
- Codecs
- G.711, G.722, Opus HD voice
- Protocols
- SIP over TCP/TLS, SRTP encryption
- Resilience
- Geo-redundant UK voice cores
- Numbers
- UK geographic, non-geographic, international
- Porting
- Free for new customers, 10 working days
- Apps
- iOS, Android, Windows, macOS, browser
- Handsets
- Yealink, Poly, Cisco, Snom
- Integrations
- MS Teams, HubSpot, Salesforce, Dynamics
- Recording
- On-demand, on-all, MiFID II compliant
- Analytics
- Wallboards, queue stats, CSV / API export
/ Frequently asked
Questions, answered.
- How does the PSTN switch-off affect me?
- Openreach is withdrawing the analogue PSTN and ISDN services by 2027. Any business still on traditional phone lines needs to move to VoIP. We handle the planning, porting and cutover with no downtime.
- Can I keep my existing phone numbers?
- Yes — porting is free for new AxiaNET VoIP customers. Most ports complete in 10 working days, and we keep the old numbers live in parallel until everything is verified working.
- What happens if my internet goes down?
- Calls fail over automatically to mobile apps or a designated mobile number. If you also take connectivity from us, we can engineer 4G/5G failover so the desk phones stay up as well.
- Will this work with Microsoft Teams?
- Yes. We can provide Direct Routing into your Teams tenant so users dial through AxiaNET's carrier voice — usually at a fraction of Microsoft's calling plan cost.
/ next step
Talk to an AxiaNET engineer — not a salesperson.
One conversation, one proposal, one bill. Response inside one working day.